Customer Service & Administrative Executive - Bali, Indonesia

Join Foragers as a Customer Service & Administrative Executive and become a key player in our dynamic team as we expand across Bali. This role offers a unique opportunity to grow professionally while contributing to the success of a forward-thinking company in the hospitality industry. Located in the vibrant city of Bali, you'll be part of a team that's dedicated to providing exceptional service and creating memorable experiences for our guests.

As a Customer Service & Administrative Executive, you'll be the first point of contact for our guests, ensuring their needs are met with a smile. You'll manage reservations, handle inquiries, and resolve any issues that may arise. Additionally, you'll support our administrative team with tasks such as data entry, scheduling, and maintaining our guest records. This role is perfect for someone who thrives in a fast-paced environment and is passionate about delivering excellent customer service.

With a salary range of Rp 8,000,000 - Rp 12,000,000 per month, this position offers competitive compensation and the chance to be part of a growing company. If you're ready to take on this exciting challenge and make a difference in the world of hospitality, we invite you to apply and join our team in Bali.

📋 Tanggung Jawab Pekerjaan

• Manage guest reservations and bookings, ensuring accurate and timely processing.
• Provide exceptional customer service by addressing guest inquiries and resolving any issues promptly.
• Support the administrative team with data entry, scheduling, and maintaining guest records.
• Assist in the organization and coordination of events and activities for our guests.
• Maintain a high level of accuracy and attention to detail in all administrative tasks.
• Collaborate with team members to ensure smooth operations and a positive guest experience.
• Stay up-to-date with industry trends and best practices in customer service and hospitality.
• Contribute to the overall success of the company by supporting the team and achieving departmental goals.

🎓 Kualifikasi & Syarat

• Minimum of 2 years of experience in customer service or administrative roles, preferably in the hospitality industry.
• Proficient in using Microsoft Office Suite, including Excel, Word, and Outlook.
• Strong communication and interpersonal skills, with the ability to handle multiple tasks and prioritize effectively.
• Fluent in English, both written and spoken, with a good understanding of Bahasa Indonesia.
• Ability to work well under pressure and in a fast-paced environment.
• Attention to detail and a commitment to providing excellent customer service.
• Flexible and adaptable, with the ability to learn and grow within a dynamic organization.
• Valid driver's license and reliable transportation, as the role may require occasional travel within Bali.

🛠️ Keahlian

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